Royal Bed Privacy Policy – Your Data Is Safe

1 Introduction

Welcome to Royal Bed. We believe your personal data belongs to you. This privacy policy clearly explains what information is collected while you use the Royal Bed platform, how it is used, and the steps we take to keep it safe.

This privacy policy applies to Royal Bed's website, mobile app, and all services. By registering on or continuing to use the platform, you confirm that you have read and agreed to this policy.

Royal Bed never uses your information without your consent. Our entire system is built on this principle — your trust is our greatest asset.

2 What Information We Collect

The following types of information may be collected when you register and use services on Royal Bed:

We only collect information that is strictly necessary to provide our services. Requesting unnecessary data is against Royal Bed's policy.

When you contact our customer support, details of the conversation may also be stored — solely for the purpose of improving our service quality.

3 Purpose of Data Use

Royal Bed uses the information it collects for the following purposes:

• Account Management: To verify registration and login, and to ensure account security.
• Payment Processing: To process deposits and withdrawals accurately.
• KYC Verification: To fulfil legal obligations and prevent fraud.
• Customer Support: To resolve your issue as quickly as possible.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
• Service Improvement: To improve your experience on the platform.
• Legal Compliance: To meet the requirements of regulatory authorities.

You can unsubscribe from marketing emails or SMS at any time. Every promotional message includes an unsubscribe option.

4 Data Sharing & Third Parties

Royal Bed is extremely cautious about sharing your information with third parties. Data may only be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information required to process transactions.
• KYC Partner: Documents may be shared with accredited agencies for identity verification purposes.
• Legal Authority: Disclosure of information is required in response to a court order or a lawful request from a regulatory authority.
• Technology Service Providers: Trusted partners providing hosting, analytics, or cybersecurity services.

In each of these cases, Royal Bed ensures that the relevant parties adhere to privacy standards equivalent to our own. Your information is never shared with any third party without a contractual agreement in place.

5 Cookie Policy

Royal Bed uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security. The site cannot function properly without these.
• Performance Cookies: To understand which pages are most visited — completely anonymised.
• Functionality Cookies: To remember your language preferences and layout settings.
• Marketing Cookies: To show you relevant promotions. You can opt out of this at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.

6 Data Protection Measures

Royal Bed follows the highest industry standards to keep your data secure. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Multi-Factor Authentication (MFA) Option
• 24/7 security monitoring system
• Regular Security Audits & Penetration Testing
• Strict Data Access Controls for Staff
• Data Backup & Disaster Recovery Plan

Please note that no internet transmission can be guaranteed to be 100% secure. Keep your password strong and never share it with anyone.

7 Data Retention Period

How long Royal Bed retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration of active account use and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years — in accordance with international financial regulations.
• KYC Documents: Retained for up to 5 years following verification.
• Customer Support Records: 2 years from the date of resolution.
• Marketing Data: Deleted immediately upon unsubscription.

Once the retention period expires, Royal Bed securely deletes or anonymizes your data. You may also request deletion of your data at any time, though some information may need to be retained to meet legal obligations.

8 Minor Protection

Royal Bed strictly does not provide services to anyone under 18. We are committed to protecting minors.

• Age is verified at the time of registration.
• Age is re-confirmed during the KYC process.
• Any account registered by someone under 18 will be closed immediately.
• No data from minors is collected

9 Exercise Your Rights

To exercise your privacy rights on Royal Bed, take the following steps:

• Log in to your account and view or edit your information from the profile settings
• Email support@royalbed.bet to request data deletion or export
• Use the unsubscribe link at the bottom of any email to opt out of marketing communications.
• For privacy-related complaints, write directly to our Privacy Team

Royal Bed will respond within 30 days of receiving your request. For complex requests, this may take longer, but we will keep you updated.

10 Contact & Policy Updates

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us:

• Email: support@royalbed.bet
• Live Chat: Available 24/7 on the Royal Bed Platform

Royal Bed may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the revised policy.